FAQ

What is your Minimum Order Quantity (MOQ)?
Our minimum order quantity is 1 box.

What is the condition of your used books?
Our used books are checked thoroughly and graded as good to very good condition. All damaged material is responsibly recycled .

 

How are your books packed?
Our books are carefully packed either into large palletboxes or individual boxes depending on supply availability. Our warehouse team always ensure that the books are carefully packed.

 

How do I place an order?
You can place an order with us either by through our website or emailing us your invoice and consignee details. We will then send you a pro-forma invoice for your records.

 

Can I visit your premises before placing an order?
Yes of course! Please contact us to arrange an appointment and we will be happy to discuss your requirements.

 

Which payment methods do you accept?
We can accept payment either by Paypal (2.5% surcharge) or via bank transfer.

 

Do you offer international shipping?
Yes, all prices quoted for each of the products excludes shipping (ex-works).
We have a number of agents we work closely with to obtain best possible shipping rates. You are also able to arrange your own shipping from our warehouse.

 

What’s the maximum weight you can load in a container?
A 20ft container will hold approximately 10 tonnes

A standard 40ft container will hold approximately 20 tonnes
A High Cube 40ft container will hold approximately 24 tonnes